Returns & Exchanges
If you aren't 100% satisfied with your goodr sunglasses, we offer easy returns and exchanges within 30 days of purchase for all US orders. No gorillas were harmed in the making of this policy, so let’s get those sunnies sorted.
Visit the Returns Portal
Head over to our online returns center and enter your order number and shipping zip code to start the process.
Choose Your Path
Select whether you would like to exchange your shades for a different style or receive a full refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely pack your sunglasses in their original flamingo-approved packaging.
Ship It Back
Drop your package off at the designated carrier location; once we receive your return, we will process your refund or exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing